Support the design, implementation, and ongoing support of the platform.
Senior salesforce developers and designers, solid background with 10 years of experience
Maintain and administer user access, security settings, application configuration, maintenance, and improvement of our Salesforce tool.
Work with the various Business segments and technology teams to develop and implement new business processes within Salesforce.
Customize Salesforce to fit business needs, with the ability to create custom objects, fields, and formulas.
Actively identify and implement process improvements within the Salesforce platform.
Keep abreast of new Salesforce features and functionality, providing recommendations for process improvements.
Provide training, documentation, and assistance to users on the Salesforce functionality.
Ensure system integrity and security, manage user roles and profiles, and perform regular system audits.
Upgrade and configure Salesforce for optimal performance and integrations.
Creating and maintaining reports and dashboards customizations.
Ability to independently, analyze, and document business requirements .
Skill Set
Ability to apply best business practices for Salesforce configuration changes.
Experience working independently and collaboratively as part of a team.
3-5 years of direct experience in administration including user management, security protocols, data management, and the creation of roles, profiles, permission sets, data loading tools.
Strong proficiency in configuration setup. Hands on experience in customizing Salesforce to meet specific business objectives, automating processes using tools like Flow, Lightning App Builder.
Adept at resolving issues and thoroughly documenting necessary requirements.
Strong problem-solving skills with the ability to provide optimal solutions.
Excellent verbal and written communication skills.
Deployments using - GIT / Flosum / Gearset or similar
Experience working in Agile methodology, applying Agile principles and practices.
SQL scripting or similar scripting capabilities.
Experience debugging Flows
Prioritizing user satisfaction by understanding their needs, providing solutions that enhance their experience, and offering ongoing support.
Ability to analyze data and business processes to provide insights and recommendations for improvement.
Qualifications
Platform Developer I & II required
Bachelor's degree required - Computer Science, Computer Information Systems, other majors to be considered on an individual basis.
Salesforce Admin and Platform App Builder Certifications required.