Advanced Application EngineerTrigent Software Private Limited • Bengaluru, Karnataka, India
Advanced Application Engineer
Trigent Software Private Limited • Bengaluru, Karnataka, India
30+ days ago
Job descriptionExcellent communication and Collaboration skills. Must Have Skills : Knowledge in Microsoft Windows & Cloud Management. Strong knowledge of hardware software and networking concepts. Good To Have Skills : Knowledge Microsoft 365 and Network Infrastructures. Good to have Certifications such as Microsoft Certified Professional (MCP) or Cloud are a plus. Strong problem-solving skills and a customer-centric approach to IT support. Knowledge in troubleshooting technical issues and providing timely solutions. The ideal candidate will possess a strong educational background in computer science or a related field. Work from Office & in multiple Shifts
Job Description :
Shift Timings : 6PM to 3PM IST / 8PM to 5AM IST & 1PM to 10PM IST / 10PM to 7AM IST or Should be flexible with any shifts.
Job Description
Job Title : Microsoft Windows Desktop Management.
Location : BDC10
As MS Windows Desktop Support Engineer the candidate should be responsible for ensuring all incidents and outages are closed in a timely manner properly documented tracked and resolution occurs.
Roles & Responsibilities :
- Manage Incident Issues and Outage management Investigation and restoration.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Ensure compliance with IT policies procedures and standards are followed.
- Proactively identify opportunities to improve processes systems and tools to enhance the efficiency of IT support.
- Coordinate with external vendors and service providers for hardware / software maintenance and support as needed.
- Provide operational support role in a multi-shift 24 / 7 and should be able to work across various shifts.
Professional & Technical Skills :
Qualifications :
Key Skills
Children Activity,EAM,Engineering Support,Maintenance Engineering,Accident Investigation,Branding
Employment Type : Full Time
Experience : years
Vacancy : 1
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Application Engineer • Bengaluru, Karnataka, India
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