Project management officer

Job Title : PMO Pre-Opening (Hospitality Projects)

Company : Ridhira Group

Location : Nanakaramguda / Project Site Locations

Department : Project Management Office

Reports To : Project Head / COO / Managing Director

About Ridhira Group

Ridhira Group is a fast-growing organization in the luxury wellness, hospitality, lifestyle, and experiential living segments. With properties spanning retreats, wellness centers, resorts, and residential wellness living spaces, the Group is expanding rapidly with multiple upcoming projects in India. The PMO role will play a pivotal part in ensuring seamless pre-opening execution and operational readiness for new hospitality assets.

Role Overview

The PMO Pre-Opening will be accountable for end-to-end project coordination, pre-opening activities, governance, reporting, and ensuring timely launch of hospitality and wellness properties under Ridhira Group. The ideal candidate must come exclusively from a pre-opening hotel / resort background , with strong multi-departmental coordination experience.

Key Responsibilities

1. Pre-Opening Project Planning & Scheduling

Create and manage complete Pre-Opening Master Schedule & Critical Path Plan.

Coordinate with design, MEP, procurement, IT, operations, HR, housekeeping, spa, F&B, security, and finance teams.

Monitor all project deadlines and flag risks in advance to management.

2. Procurement, Vendor, and Resource Coordination

Track procurement of OS&E, FF&E, spa equipment, kitchen equipment, linens, guest supplies, IT infrastructure, audio-visual systems, and interior finishes.

Maintain Vendor Contract Tracker, PR / PO tracker, GRN tracker, and installation schedule.

Monitor vendor SLAs, inspection of delivery, installation, testing and handover.

3. Budget, Cost & Reporting

Track budgets against actuals and provide MIS – Cost, Spend Forecast & Variance Reports.

Coordinate vendor billing, payment approvals and closing financial dependencies for timely commissioning.

Present weekly dashboard reports to leadership on delays, dependencies, and progress.

4. Regulatory & Statutory Approvals

Maintain compliance checklist for all licenses and certifications required for launch such as :

Fire NOC

Trade license

Spa license

FSSAI & Excise license (F&B)

Public health and safety

Pollution control, water & electricity connections

Liaise with concerned teams / authorities to prevent delays.

5. IT & Systems Implementation

Coordinate implementation of PMS, POS, Spa booking software, CRM, security access control, biometrics, audio-visual and Io T-based systems.

Ensure completion of installation, testing, UAT, and go-live documentation.

6. Operational Readiness & Handover

Ensure operational readiness for :

Dry Runs

Mock Services

Soft Launch & Grand Opening

Maintain progress of departmental SOPs, training, recruitment & handover deliverables.

Work closely with Ops leadership for post-opening day improvement plans.

7. Governance, Meetings & Documentation

Conduct weekly PMO reviews , create MOMs, track action items until closure.

Maintain centralized PMO documentation & project library covering drawings, vendor data sheets, compliance records, technical docs & approvals.

Performance KPIs

On-time launch with zero critical delays

% completion against pre-opening plan per department

Budget vs Actual variance control

Vendor timely delivery & quality compliance

License / approval adherence without last-minute escalations

Successful dry runs & launch without operational blockers

Required Skills & Experience

Requirement Standard Experience 8–15+ years strictly from pre-opening hotel / resort background Technical Skills MS Project / Primavera / Advanced Excel / Project SOPs / Procurement & Budget tracking Preferred Knowledge Spa equipment, wellness systems, POS / PMS software, hospitality operations Education Hospitality / Engineering / MBA preferred (not mandatory if strongly relevant experience)

Behavioral Competencies

Highly organized, deadline-driven and detail-oriented

Excellent stakeholder management and escalation handling

Strong communication and presentation skills

High accountability and execution capability

Ability to work under pressure in a fast-paced hospitality launch environment

Compensation

As per industry standards; linked to relevant experience and background.

Preferred Industry Background

Luxury hotels and spa resorts

Wellness retreats

International or boutique hospitality brands

Large-scale pre-opening hospitality projects

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