Key Account Manager

Company : Trailytics Global Services

Location : Gurugram (Onsite)

Experience : 3–5 Years

Join : Immediate

About Trailytics :

Trailytics Global Services is a fast-growing analytics and consulting company helping businesses make data-driven decisions through powerful dashboards and actionable insights. We work with leading eCommerce and digital brands across industries to unlock the full potential of their data.

About the Role :

We are seeking a highly driven Key Account Manager with a strong understanding of Quick Commerce (Q-Commerce) and Online Marketplaces to manage strategic accounts, drive revenue growth, and strengthen partnerships with top e-commerce platforms. This role will require expertise in marketplace dynamics, SKU performance tracking, visibility & stock optimization, and actionable insights to enhance brand presence online.

Key Responsibilities :

• Account Management & Growth
• Build and maintain strong relationships with key marketplace and Q-commerce partners.
• Own end-to-end account strategy for major platforms (Blinkit, Zepto, Instamart, BigBasket, Amazon, Flipkart).
• Identify growth opportunities and drive sales by recommending and executing promotions, listings, and campaigns.
• Marketplace & Quick Commerce Expertise
• Monitor marketplace trends, platform policies, and competitor activity.
• Ensure accurate product listings, content, and visibility across platforms.
• Optimize SKU assortment, pricing, and stock allocation for Q-commerce efficiency.
• Analytics & Reporting
• Track SKU-level performance, sales, stock-outs, and platform-specific metrics.
• Provide actionable insights to improve conversion, sales velocity, and availability.
• Generate dashboards and regular reports for internal leadership to inform strategic decisions.
• Collaboration & Cross-Functional Alignment
• Collaborate with Marketing, Supply Chain, and Finance teams to implement promotional strategies.
• Partner with internal data teams to analyze sales trends, market share, and SKU performance.
• Act as the primary point of contact for all operational and commercial issues with marketplace partners.
• Business Planning & Forecasting
• Drive monthly, quarterly, and annual business plans for key accounts.
• Forecast sales, inventory requirements, and promotional ROI.
• Support long-term strategic planning to scale marketplace operations.

Qualifications & Skills :

Key Competencies :

Why Join Us :

Interested Candidates can share their resume to [HIDDEN TEXT]

Skills Required

Power Bi, Bi Tools, Key Account Management, Tableau, Excel, Sql