Network Engineer

Please send your responses at "Radhika.Gupta1@teleperformance.com ".

Work Exp : 7+yrs

Work Location : Mumbai / Gurgaon

Role Summary :

We are looking for a highly skilled Senior Network Engineer with 7-12 years of experience working on large-scale, enterprise-grade IT infrastructure Networks. This engineering role involves high-level support, hands-on deployments, and escalated troubleshooting across core networking and security systems.

Candidate needs to have experience on devices such as Cisco 9000 / 8000 series switches and routers, Fortinet FortiManager / FortiAnalyzer, and Palo Alto Panorama / Strata. You will be part of the engineering team, contributing to network transformation, optimization, and infrastructure readiness for the future.

Key Responsibilities :

• Lead or support escalated L3 troubleshooting for complex enterprise network and security major incidents.
• Perform end-to-end design validation, device configuration, migration, and deployment for new network rollouts and upgrades.
• Work on high-performance large data centres and distributed environments
• Provide expert-level support during change implementations, post-deployment testing, and UAT.
• Ensure network designs comply with architectural standards, scalability, and future-readiness goals
• Manage and update high-quality network diagrams and configuration documentation.
• Participate in vendor coordination for hardware issues, RMAs, and software bugs scrubs.
• Collaborate with cross-functional teams (Security, Cloud, Ops, service delivery) for holistic incident handling and optimization
• Contribute to problem management reviews, long-tail incident analysis, and remediation planning
• Serve in a 16x7 rotational escalation schedule.
• Device lifecycle management and EOL / EOS management.

Key Technical Skills & Experience :

Core Networking & Routing :

Network Security :

Wireless & LAN

Tools & Automation :

Preferred Certifications (not mandatory but advantageous) :

Soft Skills & Collaboration :