ServiceNow Developer

Overview

The ServiceNow Developer plays a crucial role in the design, development, and implementation of ServiceNow solutions within the organization. This position is essential to ensure that the ServiceNow platform is effectively utilized to enhance service delivery and IT workflows. By leveraging ServiceNow's capabilities, the developer contributes to the automation of processes, streamlining operations, and improving overall user experience. The ideal candidate will possess a strong background in software development, specifically within ServiceNow, and will collaborate with various stakeholders to identify requirements, develop solutions, and provide ongoing support. The ability to problem-solve and think critically is vital, as the developer will need to troubleshoot issues and implement improvements to maximize system functionality and performance.

Key Responsibilities

• Design and develop custom applications and solutions on the ServiceNow platform.
• Implement ITIL processes within ServiceNow to ensure best practices.
• Collaborate with stakeholders to gather and analyze business requirements.
• Create and modify workflows and data models to enhance operational efficiency.
• Utilize JavaScript to create client scripts and business rules.
• Develop and maintain integrations between ServiceNow and other systems.
• Perform regular system upgrades and patches with minimal downtime.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Document technical specifications and assembled code for future reference.
• Monitor system performance and conduct ongoing maintenance.
• Create user-friendly dashboards and reports to facilitate data visibility.
• Ensure compliance with security policies and procedures.
• Participate in system testing and ensure all features are working as intended.
• Assist in training and supporting end-users on ServiceNow functionalities.
• Stay updated with ServiceNow platform enhancements and industry trends.
• Collaborate with the project team to improve existing functionalities.

Required Qualifications

Skills : bigpanda,version control systems,problem solving,teamwork,rest apis,css,itil,angularjs,soap apis,servicenow,html,problem-solving,javascript,communication,version control

Skills Required

Version Control Systems, Servicenow, Javascript, Css, Angularjs, Rest Apis, Itil, Html