Telecaller (Freshers) Thane

Job Title : Telecaller Customer Service (English + Japanese)Company : Kserve BPOLocation : Thane West, Maharashtra Work Mode : Onsite (Work from Office)Shift : Day Shift (06 : 00 AM to 3 : 30 PM)Working Days : Monday to Friday (Saturday & Sunday Off)Interview Mode : Telephonic (10 : 00 AM to 4 : 00 PM, Monday to Friday)Job Description : Kserve BPO is hiring dynamic and customer-focused professionals for the role of Telecaller Customer Service. The ideal candidate will be responsible for handling customer interactions via voice calls, emails, and chats, ensuring top-notch service delivery in both English and Japanese.Key Responsibilities : Handle inbound and outbound calls professionally in both English and Japanese.Address customer queries and concerns via email and chat support.Maintain accurate records of customer interactions.Deliver excellent customer service to international clients.Adhere to company protocols and KPIs.Requirements : Education : 12th Pass / GraduateLanguage Proficiency : Japanese (N1 or N2 level) and fluent in EnglishAge Limit : 18 to 35 yearsExperience : Fresher orMinimum 1 year of international BPO experience with voice, email, and chat supportSkills : Excellent communication skills in English and JapaneseProficiency in written communication for handling emails / chatsCustomer-centric attitudeAbility to work independently and collaborativelySalary : Up to 40,000 / - per month (based on experience and skillset)Preferred Candidate : Male candidates with Japanese language proficiency and prior international BPO experience will be given preference.

Experience

0 - 1 Years

No. of Openings

Education

Higher Secondary, Secondary School

Role

Telecaller

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

Male

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office