Knowledge of users and services Process management, monitoring
Knowledge of DNS, FTP, Domain Controller, Active Directory and SSH
Knowledge of Disk management, File permissions, and User and group administration
Experience with Physical and Virtual server and the Console management
Knowledge of Mail Servers- G-suite, Office 365, and Outlook configuration
Knowledge of Server / Website migrations
Knowledge of various systems include desktop PCs, servers, network equipment, and software applications
Installation Operating systems, Ms office, Open office, Ubuntu OS, mail server and outlook configuration
Trouble shooting internet / Mail server / web servers / Ubuntu OS / proxy / open office / printer configuration etc
Effective trouble shooting and problem-solving skills
Overseeing system performance and troubleshooting issues
Creating a backup and safeguarding the data if there are any hindrances
Monitoring and maintaining network servers such as file servers
Troubleshoot and resolve Active Directory, GPO, Active Directory Federated Services, and password / identity management systems
Must possess proven experience working with a large enterprise distributed computing environment should include : Directory Services Infrastructure architect / design / support
Knowledge in Web Hosting - IIS, Apache, Nginx, Control Panels like cPanel, Plesk, and Direct Admin
Knowledge of Server Tweaking, Hardening and other vulnerability fixes
Knowledge of Disaster Recovery Procedures, Spamming, DDoS, and Hacking Issues will be an added advantage
Good Team player - Able to work independently in shifts to provide customer support
Knowledge in managing cloud services like Azure, AWS will be added advantage
Knowledge in source code management (DevOps) will be added advantage
Shell and PowerShell scripting experience will be an added advantage