Service Manager

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description

10-15 years’ experience in a similar role within the financial industry and complex international environment

Familiarity with reporting software, ITSM tools like ServiceNow, and diagramming and project management software is strongly preferred

ITIL and / or PMP certified would be a preferred

Ability to think out of the box, solve problems, encourage innovation and manage change

Actively promotes ideas, proposals, and influences strategy

Excellent critical thinking and creative problem-solving skills

Excellent analytical skills especially in the insurance industry

Ability to work independently, under own initiative and within a team

Qualifications

Bachelor’s degree in computer science, Information Technology Management and / or an MBA is required