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Human Resources & Training Coordinator

Six Senses Fort BarwaraIndia

30+ days ago

Job description

Scope of Work

In this role, I will assume full responsibility for responsibility for the efficient operation of all Human Resources tasks to provide exceptional products and services within brand operating standards.

I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.

A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained in line with brand and statutory requirements.

All activities within the department will be carried out ethically, honestly and within the parameters of local law.

An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback, using guest name whenever possible.

I have full knowledge of all facilities and services offered by the resort including all room and F&B categories as well as their location and layout.

I will perform the following relevant tasks for this role :

Assist in preparing a HR & Training plans for the resort (biannual / annual) based on systematic research and needs analysis.
Provide information to prepare an expenditure budget for the training department.
Coordinate with Home Office on new mandatory training programs and materials.
Coordinate training with all departmental trainers for every section and monitor operational

training.

Sourcing material and resources to produce training and development programs that are

satisfactory to hosts.

Help departmental trainers to solve specific training issues either on a one-to-one basis or in groups.

Assist the Director of HR in preparing monthly training report and collating all departmental

training hours to be incorporated into the monthly training report sent regularly to the Home

Office.

Assist with the recruitment and interview processes.

Assist with coordination of new hire orientation and training for new hosts.

Assist with variety of host events and initiatives in addition to other administrative duties.

Attend meetings and training as required by supervisors.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

Strictly adhere to LQA standards and guest comments.

Perform any additional tasks given to me by supervisor / management. Qualification : To execute the position of Human Resources & Training Coordinator, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following :

Diploma or equivalent in Business, preferably in Human Resources and at least 1 year experience in a similar setting. Hospitality diploma / degree from a recognized hospitality school is preferred.

Technical skills include advanced MS Office, Outlook platforms.

Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Human Resources & Training Coordinator at Six Senses Fort Barwara. It is not and does not infer that the above is an inclusive and / or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Fort Barwara is an equal opportunity employer. This policy applies to all terms and conditions of employment. Accommodation Provided : Yes Benefit : Local Six Senses benefits

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Human Resource • India