We’re Hiring : Manager / Sr. Manager – Business Operations
Location : Onsite – Gurugram, Haryana
Company : Fluidech IT Services Pvt. Ltd.
Employment Type : Full-Time
About Fluidech
Fluidech, part of the Esconet Group , is a fast-growing, ISO 9001 and ISO 27001-certified tech consulting company, helping businesses build (Cloud), automate (DevOps), and secure (Cybersecurity) .
With over 100+ global clients and award-winning GRC capabilities, we enable enterprises to operate securely and efficiently through scalable IT and cybersecurity solutions.
About the Role
We’re seeking a Manager / Sr. Manager – Business Operations to own and optimize our internal operations. If you’re process-oriented, ISO 9001-savvy, and driven by quality and results—this role offers the chance to work directly with leadership and make a tangible impact across all departments.
Key Responsibilities
- Oversee and streamline daily business operations (HR, Finance, Sales, Delivery, Admin)
- Ensure adherence to SOPs, ISO 9001 standards & process documentation
- Lead internal audits and close process gaps or non-conformities
- Collaborate with leadership to drive compliance, reporting & cross-departmental alignment
- Analyse operational data and generate reports for strategic decisions
- Coordinate with external auditors for ISO surveillance and compliance reviews
- Identify & implement process improvement initiatives (Lean / Six Sigma preferred)
- Train teams on process discipline, quality control, and documentation
Who We’re Looking For
7–12 years of experience in business operations , process management , or quality complianceProven expertise in ISO 9001 : 2015 , internal audits, and cross-functional team collaborationProficiency in MS Office, Google Workspace, ERP / CRM platformsStrong documentation, communication, and problem-solving skillsCertifications in ISO 9001 (Lead Auditor / Internal Auditor) or Lean Six Sigma are a big plusBachelor’s or Master’s in Business Administration, Operations, or related fieldsWhy Join Fluidech?
Partner directly with the CEO and leadership teamDrive business excellence and contribute to company-wide successBe part of a culture that values transparency, ownership, and growthAccess to certification sponsorships , employee recognition programs & wellness initiativesKnow someone perfect for this role? Tag them or apply now!
DM for queries or send your resume to apoorva.gupta@fluidech.com