Tellecaller

Position : Telecaller

Department : Sales / Learner Support

Location : Unacademy – Main Head Office

Job Type : Full time

Salary : ₹20,000 per month

Key Responsibilities

Make outbound calls to learners to explain Unacademy courses, subscription plans, and platform benefits.

Handle inbound calls and resolve queries related to classes, educators, or payments.

Assist learners in selecting the correct course and guide them through the enrollment process.

Update and maintain accurate learner information in the CRM.

Follow communication scripts and maintain professional behavior at all times.

Achieve daily / weekly call and conversion targets.

Coordinate with internal teams for escalations or support issues.

Required Skills

Strong verbal communication in English,Hindi,Telugu

Good listening skills and ability to convince learners.

Basic computer proficiency (CRM, MS Office, etc.).

Positive attitude and ability to handle objections.

Target-driven and eager to learn.

Qualifications

Minimum 12th pass; graduates preferred.

Prior experience in Telecalling, Sales, or EdTech support is an advantage.

Freshers with excellent communication skills can also apply.

Why Join Unacademy?

Work With India’s Top EdTech Brand : Be part of a leading education platform impacting millions of students.

Career Advancement : Clear growth path from Telecaller → Senior Executive → Team Lead → Manager.

Skill Development : Receive regular training on communication, sales techniques, and product knowledge.

Great Work Culture : Supportive, youthful, and high-energy workplace at the main head office.

Attractive Incentives : Earn additional incentives based on performance and conversions.

Meaningful Impact : Help learners improve their education and achieve their goals.

Recognition & Benefits : Access to employee engagement programs, rewards, and learning opportunities.