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Servicenow ITOM Developer/Lead
Servicenow ITOM Developer/LeadNexusnow.ai • Bengaluru, India
Servicenow ITOM Developer / Lead

Servicenow ITOM Developer / Lead

Nexusnow.ai • Bengaluru, India
19 days ago
Job description

ServiceNow CMDB Developer / Lead

Location : Bengaluru (Hybrid)

Experience : 5-15 Years

Notice Period : Immediate Joiners

We’re looking for an experienced ServiceNow CMDB Developer / Lead with deep expertise in CMDB design, discovery, integrations, and governance. The ideal candidate will ensure CMDB data integrity and support core ITSM / ITOM processes across the enterprise.

Key Responsibilities

  • Implement and manage ServiceNow CMDB with Discovery & Service Mapping
  • Maintain data accuracy, class design, and CI relationships
  • Integrate CMDB with monitoring, asset, and external systems via APIs / MID Server
  • Perform data audits, health checks, and reconciliation
  • Define and enforce CMDB governance & data quality standards
  • Collaborate with ITSM, ITOM, and Asset teams for process alignment

Skills & Experience

  • 6+ years of hands-on ServiceNow CMDB experience
  • Strong knowledge of Discovery, Service Mapping, CSDM, and ITIL processes
  • Scripting expertise in JavaScript & Glide API
  • Experience integrating CMDB with external systems (REST / SOAP / IntegrationHub)
  • ServiceNow CSA certification required; CSDM or CMDB specialist preferred
  • If you’re passionate about CMDB excellence & data integrity, we’d love to connect!

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