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Product Quality & Documentation Specialist, Medical Imaging

Product Quality & Documentation Specialist, Medical Imaging

RamSoftBangalore, Karnataka, India
30+ days ago
Job description

About us

JoinRamSoft( ) a collaborative and innovative SaaS medical software company that is developing and selling novel cloud and cloud-native RIS / PACS software platforms for radiologists global business with 200employeeslocatedworldwide and we are growing quickly.

Position Summary

We are seeking a detail-oriented and collaborative Product Quality & Documentation Specialist Medical Imaging with a strong background in healthcare IT particularly radiology workflows. This role combines clinical domain knowledge with software quality assurance and technical documentation skills. You will play a key role in ensuring the reliability and clarity of our healthcare technology products by working directly with QA development and knowledge management teams.

The ideal candidate has hands-on experience in EMR / RIS / PACS environments is comfortable creating clinical test scenarios for software-based workflows drafting technical content and is fluent in using modern AI tools to streamline work. This is a cross-functional position that will require active collaboration with developers QA engineers product managers and technical content creators to ensure our solutions are accurate well-documented and clinically aligned.

Key Responsibilities

Clinical & Workflow Expertise

  • Serve as a clinical subject matter expert for radiology and healthcare workflows to ensure functional accuracy of the product.
  • Review product requirements and translate clinical use cases into testable scenarios and documentation content that helps in validation of developed features.
  • Collaborate with product and design teams to validate workflows during feature planning and development cycles.

Quality Assurance Support

  • Work closely with QA teams to define and write relevant test cases and validation criteria.
  • Contribute to product discovery and sprint planning providing input from a clinical workflow perspective.

    • Technical Documentation & Knowledge Validation

  • Co-author and review internal and external technical documentation including user manuals implementation guides and release notes.
  • Partner with knowledge management teams to validate training materials onboarding documentation and support articles for clinical accuracy.
  • Ensure all materials are updated in line with new features regulatory changes and clinical best practices.

    • Collaboration & AI Tools Integration

  • Work directly with multiple development teams to stay aligned with product changes and provide real-time feedback on features and documentation needs.
  • Leverage AI tools (e.g. ChatGPT Grammarly Internal AI-based tools) to improve efficiency and quality of documentation and QA processes.
  • Help establish workflows that integrate AI-assisted drafting test case generation and terminology refinement.

    • Required Qualifications

  • 3 years of experience in a QA technical documentation or clinical informatics role within a healthcare IT environment.
  • Strong understanding of radiology workflows and related healthcare systems (EMR RIS PACS).
  • Proven ability to write structured and accurate technical documentation tailored for clinical and technical audiences.
  • Experience working in Agile software development environments.
  • Familiarity with tools such as Jira Confluence Markdown GIT and AI-enhanced writing or QA platforms.
  • Excellent communication and collaboration skills; comfortable working with developers product managers and clinical stakeholders.
  • Bachelors degree in a relevant field (e.g. Health Informatics Radiologic Technology Computer Science Technical Communication).

    • Preferred Qualifications

  • Knowledge of healthcare data standards (e.g. HL7 FHIR DICOM).
  • Experience contributing to FDA or regulatory-compliant healthcare software products.

    • Why Join Us

  • Work at the forefront of healthcare innovation shaping the quality and usability of mission-critical software.
  • Collaborate in a dynamic inclusive and AI-forward environment.
  • Enjoy a competitive salary flexible working arrangements and opportunities for career growth.

    • To Apply : Please submit your resume and a brief cover letter detailing your experience in healthcare IT QA and documentation.

    Required Experience :

    Senior IC

    Key Skills

    Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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