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Network Support Engineer - VoIP System

The Corporate MatchmakersBhubaneshwar

6 days ago

Job description

We are seeking a Network Support Engineer with hands-on experience in NOC support and telephony systems. The ideal candidate is technically proficient, quick to troubleshoot, and ready to join immediately. You will play a crucial role in ensuring seamless network operations, supporting VoIP infrastructure, and maintaining high uptime for mission-critical systems.

Key Responsibilities :

Monitor, troubleshoot, and maintain VOIP systems including FreeSWITCH, Vicidial, FusionPBX, and FreePBX
Configure and manage SIP protocols, and diagnose call routing and quality issues
Handle network configurations including TCP / IP, NAT, PAT, and firewall setups
Administer Linux servers (Ubuntu, CentOS, Debian) in a production environment
Develop and maintain scripts using Bash, Perl, PHP, and Python to automate system operations
Perform database management and queries using MySQL and MongoDB
Work with OpenSIPS and Kamailio for SIP proxy and load balancing
Respond to system alerts and incidents, resolving issues within defined SLAs
Collaborate with cross-functional teams to enhance system performance and reliability

Required Skills & Experience :

3 to 5 years of hands-on experience in NOC support and telephony / VoIP systems

Proficiency in Linux administration (Ubuntu / CentOS / Debian)

Strong knowledge of VOIP technologies and protocols (SIP, RTP)

Experience with Vicidial, FreePBX, FreeSWITCH, or similar platforms

Good understanding of TCP / IP networking, firewall configurations, and routing

Scripting knowledge in Bash, Perl, PHP, or Python

Experience with MySQL and / or MongoDB

Exposure to OpenSIPS, Kamailio is a strong plus

ref : hirist.tech)

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Network Engineer • Bhubaneshwar