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Salesforce Technical Architect

Salesforce Technical Architect

MastekKannur, IN
3 days ago
Job description
  • Lead the technical architecture and design of Salesforce Health Cloud-based solutions.
  • Define end-to-end integration strategies between Salesforce and :
  • CTI systems (Computer Telephony Integration)
  • EHR / EMR systems (via HL7, FHIR, or APIs)
  • Patient portals, claims, and billing systems
  • Marketing and patient engagement tools (Marketing Cloud)
  • Design and implement scalable data models and solutions leveraging Salesforce Data Cloud for unified patient profiles.
  • Define best practices for data security, HIPAA compliance, and governance within Salesforce and connected systems.
  • Collaborate with business stakeholders, product owners, and developers to translate requirements into robust solutions.
  • Guide development teams on Salesforce coding standards, best practices, and platform limitations.
  • Evaluate and implement AppExchange solutions and third-party tools where needed.
  • Drive workshops, architectural reviews, and proof-of-concepts (POCs).
  • 10+ years of Salesforce experience, with 3+ years focused on Salesforce Health Cloud.
  • Deep experience in Salesforce Data Cloud and Marketing Cloud (Journey Builder, Audience Segments, etc.).
  • Proven integration experience with CTI platforms (e.g., Genesys) and EHR systems (e.g., Epic, Cerner).
  • Strong understanding of HL7, FHIR, and healthcare data interoperability standards.
  • Experience with Salesforce Integration Patterns, Mulesoft, APIs, and middleware.
  • Salesforce certifications strongly preferred :
  • Health Cloud Accredited Professional
  • Data Cloud Consultant
  • Marketing Cloud Architect or Consultant
  • Knowledge of HIPAA, HITECH, and security best practices in the healthcare domain.
  • Ability to lead cross-functional teams in a fast-paced, agile environment.
  • Excellent communication and client-facing skills.
  • Experience working with payer and provider healthcare systems.
  • Experience in CI / CD, DevOps for Salesforce
  • Exposure to AI / ML in healthcare engagement or personalization (e.g., Einstein, Agentforce).
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