Branch Head

We are hiring for a reputed overseas education organization!!

The JD is as follows :

Job Description :

The Branch Head will oversee the daily operations of the branch, manage a team of counsellors and staff, and ensure the achievement of targets related to student enrolments for study abroad programs. This role requires strategic thinking, leadership, and in-depth knowledge of international education, student counselling, and operational management.

Qualification & Skills

• A bachelor’s degree in business administration, education management, or a related field. A postgraduate degree is preferred.
• Minimum of 7-10 years of experience in the study abroad / education consulting industry, with at least 2-3 years in a managerial or leadership role.
• Familiarity with various study destinations (e.g.UK, USA, Canada, Australia) and the international education sector is essential.
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Sound knowledge of international education systems, student visa processes, and university admissions
• Problem-solving and decision-making abilities
• Proven ability to meet targets and drive business growth
• Strong organizational and time-management skills

Key Responsibilities :

Manage the daily operations of the branch, ensuring smooth workflows, adherence to company policies, and a high level of service quality.

Lead, mentor, and motivate a team of study abroad counsellors and administrative staff. Conduct regular performance reviews, training sessions, and team meetings to enhance productivity and efficiency.

Oversee and support the counselling team in guiding students through the application process for international education, including university selection, visa processing, and accommodation arrangements. Ensure that the business phasing and student enrolment targets are consistently met.

Develop and implement strategies to grow the branch’s reach and student base. Build and maintain relationships with educational institutions, agents, and other stakeholders.

Maintain strong relationships with all the stake holders such as students, parents, and institution partners / clients to ensure satisfaction and long-term engagement. Address any escalated concerns or issues promptly.

Keep up-to-date with the latest trends in international education, visa regulations, and destination preferences. Provide regular reports on branch performance, market trends, and competitor analysis to senior management.

Manage branch budgets, expenses, and financial planning. Ensure efficient handling of administrative tasks such as reporting, invoicing, and record-keeping.