Senior Account ManagerTRUGlobal • Chennai, IN

No longer accepting applications

Senior Account Manager

TRUGlobal • Chennai, IN

8 days ago

Job description

Job Description

We are seeking a highly driven Sr. Account Manager – Sales & Customer Success with strong experience in IT Services or IT Staffing . This role requires proven expertise in managing enterprise clients, growing strategic accounts, and ensuring high-quality service delivery.

Key Responsibilities

Account Growth & Retention

Manage, retain, and expand Enterprise & Emerging accounts.
Drive cross-sell and up-sell opportunities across IT Services, IT Staffing, and Managed Services.
Build strong executive relationships with CXOs, Delivery Heads, and senior stakeholders .
Achieve quarterly and annual revenue / margin targets.

Customer Success & Delivery Coordination

Act as the primary point of contact for key client relationships.

Work closely with delivery and recruitment teams to ensure timely and quality fulfilment.

Monitor customer satisfaction (CSAT / NPS) and lead improvement actions.

Handle escalations and ensure high client retention.

Sales Leadership & Strategic Planning

Develop account plans, business strategies, and revenue forecasts.

Lead contract renewals, rate negotiations, and commercial discussions.

Collaborate with presales, delivery, and recruitment teams to create customized solutions.

Track industry trends, competitor landscape, and account performance.

Market & GTM Support (Good to Have)

Support leadership in GTM initiatives and expansion into new markets (including US region).

Contribute to RFP responses, proposals, and QBR / governance meetings.

Requirements

8–12 years of experience in Account Management / Customer Success / Sales within IT Services or IT Staffing (mandatory).

Proven record of driving account growth, revenue expansion, and client retention .

Strong understanding of Staffing Models : Contract, C2H, Permanent, Managed Services.

Experience engaging and influencing CXO-level stakeholders .

Excellent communication, negotiation, and presentation skills.

Strong business acumen and ability to build long-term strategic relationships.

Good to Have

Experience with GTM strategy , US market expansion , or solution-based IT services sales.

Create a job alert for this search

Account Manager • Chennai, IN

Related jobs

Senior Account Manager

Freshworks • Chennai, Tamil Nadu, India

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions an...Show more

Last updated: 30+ days ago • Promoted

Senior Product Manger

Spendflo • Chennai, Tamil Nadu, India

Procurement today is inefficient, complex, and opaque.Spendflo is on a mission to change that - building a modern procurement platform that teams actually love to use. Streamlined workflows, real-ti...Show more

Last updated: 17 days ago • Promoted

AVP-Global Client Partner

Theron Solutions • Chennai, Tamil Nadu, India

Our client is a global technology services firm serving as a trusted technology partner for our customers.We work with some of the world's most innovative enterprises and independent software vendo...Show more

Last updated: 1 day ago • Promoted

Key Account Sales Manager

Angel and Genie • Chennai, Tamil Nadu, India

JOB DESCRIPTION – Sales Positions.Hyderabad , Bangalore , Chennai.Objective / Purpose of duty : Direct Sales.Responsible for sales and business development of IT & Communication solutions, Advanced ...Show more

Last updated: 4 days ago • Promoted

Strategic Account management Senior Specialist

Social Beat • Chennai, Tamil Nadu, India

As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives.You will be the primary ...Show more

Last updated: 17 days ago • Promoted

Whirlpool - Senior Key Account Manager

WHIRLPOOL OF INDIA LIMITED • Chennai, India

Description : This role in summary : - Senior Key Account Manager is responsible for overseeing and cultivating key account relationships within th...Show more

Last updated: 25 days ago • Promoted

Senior Service Delivery Manager

Mastek • Chennai, Tamil Nadu, India

Senior Delivery Lead / Offshore Account Partner.We are seeking a seasoned delivery leader with strong technical depth and proven experience managing both delivery and client / account responsibilitie...Show more

Last updated: 3 days ago • Promoted

Enterprise Account Manager

Kaspersky • Chennai, Tamil Nadu, India

Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 te...Show more

Last updated: 30+ days ago • Promoted

Business Account Manager

Soft Suave Technologies • Chennai, Tamil Nadu, India

Were looking for a proactive and client-focused.Global Clients (US & Europe regions).If you're skilled in nurturing client relationships, managing key accounts, and driving revenue growth across in...Show more

Last updated: 30+ days ago • Promoted

Senior Delivery Lead

Mastek • Chennai, Tamil Nadu, India

Senior Delivery Lead / Offshore Account Partner Location : Chennai or Bangalore Experience : 15–20 years Role Overview We are seeking a seasoned delivery leader with strong technical depth a...Show more

Last updated: 4 hours ago • Promoted • New!

Account Manager

CES • Chennai, Tamil Nadu, India

In this pivotal role, you’ll serve as a.You’ll collaborate cross-functionally with.Product, Engineering, and Customer Success. Understand client goals, challenges, and IT landscapes.Business, Comput...Show more

Last updated: 30+ days ago • Promoted

Senior Product Manager

Chargebee • Chennai, Tamil Nadu, India

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, S...Show more

Last updated: 11 days ago • Promoted

Senior Key Account Manager

Whirlpool Corporation • Chennai, Tamil Nadu, India

Senior Key Account Manager is responsible for overseeing and cultivating key account relationships within the consumer durables sector in the South Region of India. This role involves strategic acco...Show more

Last updated: 25 days ago • Promoted

Senior Manager - Sales ( SAAS and Enterprise)

Netradyne • Chennai, IN

Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem.We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickl...Show more

Last updated: 30+ days ago • Promoted

Senior Service Delivery Manager

Zensar Technologies • Chennai, Tamil Nadu, India

We are looking for a Service Delivery Manager to lead.Product Sustenance / Application Management Services.The role focuses on delivering stable operations, Application support services (L2, L3 and...Show more

Last updated: 9 days ago • Promoted

Senior Manager

Lactalis India • Chennai, IN

Description : Manager – Accounts Payable & Accounts Receivable (Shared Services).Department : Finance Shared Services.Reports To : Head – Finance & Accounts. Location : Lactalis India, Chennai.To lead a...Show more

Last updated: 24 days ago • Promoted

Associate Account Manager

Silq • Chennai, Tamil Nadu, India

Job Title : Associate Account Manager.Job Type : Full time (Night shift 5 : 30 pm to 2 : 30 am IST).At Silq, we aim to build the largest sustainable global shipping network with a 40% gross margin, lever...Show more

Last updated: 3 days ago • Promoted

Account Manager

HCLTech • Chennai, Tamil Nadu, India

IT services or technology sector for BFSI clients.Proven track record of successfully managing and growing accounts, with a focus on both relationship building and service delivery excellence.Exper...Show more

Last updated: 30+ days ago • Promoted