Customer Service & Operations Credit Analyst

Join us as a Customer Service & Operations Credit Analyst

• Well look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs.
• Specialising in Credit Operations, youll respond to queries from customers and stakeholders promptly within agreed timelines.
• This is a chance to build on your credit skills and experience in an engaging and fast-paced environment.
• We're offering this role at senior analyst level.

What you'll do

As a Customer Service & Operations Credit Analyst, youll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, youll identify opportunities to enhance processes and enable the provision of a superior customer and business experience.

In addition, youll :

The skills you'll need

To succeed in this role, youll need to have the ability to understand and listen to our customers, develop relationships, and maintain an understanding of their needs. Youll also have the ability to adapt to fast-paced environments and youll have effective organisation skills to deliver to deadlines.

Youll also need :

Hours : 45

Job Posting Closing Date : 05 / 02 / 2025

Locations : Chennai, India