AVP - Relationship Manager (Retention & Cross-Sales) - Mumbai

Role : AVP - Relationship Management (Retention & Cross-Sales) - Mumbai

Location : Mumbai ‍♂️

Open Roles : 1 Compensation :

Market-leading + performance incentives Joining :

ASAP

Who Are We?

BimaKavach is reimagining how Indian businesses access protection — with technology, speed, and simplicity at the core of everything we do.

We proudly serve

3,000+

companies, including names like

BSNL, Daikin, The Whole Truth, and CleverTap , and are backed by top investors like

Waterbridge, Blume, Arali, and Eximius.

Our mission? To safeguard every Indian business by 2047. Our mindset? Bold, fast-moving, and customer-obsessed.

Join us at BimaKavach and be part of a once-in-a-generation opportunity to reshape how insurance works for millions of businesses. Bring your expertise, curiosity, and ambition — and help build the future of SME insurance in India.

Job Overview :

We are seeking an experienced

AVP- Relationship Management (Retention & Cross-Sales)

to lead key commercial client relationships, drive cross-selling, focusing on both Employee Benefits (EB) and non-EB products, and manage a high-performing team of Relationship Managers.

You’ll be the face of BimaKavach to our top clients - advising CXOs, structuring risk solutions, and unlocking growth opportunities across a diverse portfolio.

Key Responsibilities :

Client Leadership (Individual Contribution) Build deep, trusted relationships with CXOs and decision-makers across mid-to-large commercial accounts Conduct 100+ client meetings annually — with a strong advisory, consultative approach Develop bespoke insurance strategies across EB and Non-EB lines (Property, Marine, D&O, Cyber, etc.) Drive retention and growth through tailored solutions, renewals, upsells, and cross-sells

Team Leadership Hire, lead, and mentor a team of Senior Relationship Managers and RMs Guide the team on complex risk placements, escalations, and large client negotiations Ensure high service standards across onboarding, renewals, claims, and consultation Set and monitor key performance metrics — team activity, NPS, growth, retention

What We’re Looking For

Education :

Bachelor's degree in Business, Finance, Insurance, or related field

Experience

8–10 years in commercial insurance or broking, with at least 5 years in leadership roles Demonstrated success in managing B2B clients across multiple lines of business Experience handling mid-market to large clients with cumulative premiums of ₹1.5Cr–2Cr

Skills & Expertise Deep understanding of Employee Benefits and General Commercial Lines Strong negotiation and stakeholder management skills (clients and insurers) Excellent communication, presentation, and consultative selling skills Strategic thinking with a strong bias for action Comfortable with CRM tools and insurance tech platforms