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Specialist - Employee Relations

Specialist - Employee Relations

Collabera IndiaGujarat, India
5 days ago
Job description

Job Title : Employee Relations Specialist

Company : Collabera

Location : Vadodara, Gujarat, India

Experience : 4-5 years

The Employee Relations Specialist will be responsible for promoting and maintaining positive employee relations within Collabera.

  • This role will involve investigating and resolving employee grievances, ensuring compliance with labor laws and company policies, and providing guidance and support to employees and managers on a wide range of employee relations matters. The ideal candidate will be a proactive problem-solver with strong interpersonal skills and a deep understanding of employment law and best practices.

Key Responsibilities :

Case Management & Investigations :

  • Conduct thorough and impartial investigations into employee complaints, grievances, and alleged policy violations (e.g., harassment, discrimination, bullying, misconduct).
  • Gather relevant facts, interview involved parties, analyze evidence, and prepare comprehensive investigation reports with recommendations for resolution.
  • Maintain detailed and accurate documentation of all employee relations cases.

    • Conflict Resolution & Mediation :

  • Facilitate discussions and mediations to resolve workplace conflicts and disputes between employees, or between employees and management.
  • Provide guidance and coaching to managers on effective conflict resolution strategies.

    • Policy Development & Compliance :

  • Ensure consistent application of company policies, procedures, and practices related to employee conduct, discipline, and performance.
  • Stay up-to-date with current labor laws, regulations, and industry best practices in India (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, POSH Act).
  • Assist in the development, review, and implementation of HR policies and procedures to ensure compliance and promote a fair and equitable workplace.

    • Advisory & Consultation :

  • Provide expert advice and guidance to employees and managers on a variety of employee relations issues, including disciplinary actions, performance management, attendance management, leaves of absence, and reasonable accommodations.
  • Support managers in addressing performance concerns, conducting difficult conversations, and implementing progressive disciplinary actions.

    • Risk Mitigation :

  • Identify potential employee relations risks and proactively recommend solutions to mitigate them.
  • Collaborate with legal counsel when necessary on complex employee relations matters.

    • Training & Education :

  • Assist in developing and delivering training programs on employee relations topics, such as respectful workplace conduct, anti-harassment, and performance management.

    • Data Analysis & Reporting :

  • Track and analyze employee relations trends and data to identify root causes and recommend systemic improvements.
  • Prepare reports on employee relations activities and outcomes for management Work closely with HR Business Partners, Legal, and other departments to ensure a consistent and integrated approach to employee relations.
  • Support HR initiatives and projects as needed.

    • Required Skills and Qualifications :

  • Bachelor's degree in Human Resources, Business Administration, Psychology, Law, or a related field. A Master's degree or relevant certification (e.g., MBA in HR, PGDPM) is a plus.
  • 4-5 years of progressive experience in an Employee Relations role, preferably within a fast-paced environment or a multinational company.
  • In-depth knowledge of Indian labor laws and regulations (e.g., Industrial Disputes Act, Factories Act, Payment of Wages Act, Shops and Establishments Act, Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013).
  • Proven experience in conducting thorough and impartial investigations into complex employee relations issues.
  • Strong understanding of HR best practices, policies, and procedures.
  • Excellent communication (written and verbal), interpersonal, and active listening skills.
  • Demonstrated ability to build trust and rapport with employees at all levels.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to handle sensitive and confidential information with discretion and integrity.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.

    • ref : iimjobs.com)

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