Job Title : Healthcare Recruiter
Location : Gurugram, India
About ICG Medical :
ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialties), midwives, and home care / healthcare workers.
Our company vision is to improve patient care. The DNA makeup of our business stems from our core values : Open, Family, and Passion.
Job Summary :
To develop and grow both relationships and revenue within the region ensuring that we continue to further our mission of Improving Patient Care. With a full understanding of the role and the business, grow the region in line with company targets whilst delivering a timely & robust recruitment service to both candidates & clients alike with a high level of customer service.
Responsibilities :
- Sourcing & generating referrals, database mining, sourcing via social media, -selling the agency / opportunity.
- Pipeline management : prioritizing, building & maintaining relationships & supporting compliance in collecting documentation.
- Preparing checklists for bookings.
- Obtaining and updating candidate availability.
- Management of candidate database ensuring all notes are on the system.
- Proactively resolving candidate queries / issues.
- Booking new and existing nurses, and handling cancellations from clients and candidates.
- Stakeholder management with colleagues in compliance, sales, and payroll.
- Manage basic payroll queries, chase missing timesheets, manage and support rejected timesheets, releasing timesheets from NHSP.
- Follow-up call after the first shift : Ensuring service levels remain high.
- Welfare calls to workers –promoting a strong customer experience.
- Developing client relationships & maximizing opportunities.
- Manage self-bookings
Qualifications :
Excellent verbal communication and writing skills are a must.Committed to a high level of service delivery for clients and candidates.Grad / UG with a minimum of 1 Year of International Voice Process / International Recruitment experience may apply.Candidate should be ok to work in UK shifts.Immigration / Visa counselling experience is preferred.Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing across the UK. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.