Principal Product Manager, ASA

Lead the transformation of enterprise decision-making at Amazon by building the Amazon Sentiment Analyzer (ASA) a premier intelligence hub for Amazons senior leaders across the Stores and Devices Organization. As Principal Product Manager for ASA youll own the product strategy and execution for an intuitive interface that provides real-time access to CX and business intelligence insights derived from over 5 billion customer seller and operational interactions annually. This is a high-visibility role with exposure to Amazons senior leadership including VPs across retail categories operations and product teams. Youll be responsible for bridging the gap between leadership intuition and data-driven evidence enabling faster strategic decisions that directly impact customer experience.

Key job responsibilities

Own the end-to-end product strategy for ASA from current pilot phase through enterprise-wide deployment across Amazons leadership ecosystem

Define and execute the product roadmap that transforms ASA into an essential daily workflow tool for senior leaders

Drive the integration strategy with relevant tools systems and processes to embed ASA into critical decision-making forums

Partner with senior leadership to identify high-impact use cases and measure success through reduced decision-making time and increased insight exploration

Design and execute a comprehensive GTM strategy; Define success metrics and KPIs that demonstrate ASAs impact on decision-making speed and quality

Drive user research and feedback collection from senior leaders to continuously improve the conversational AI interface and insight delivery

• 10 years of product or program management product marketing business development or technology experience
• Experience owning feature delivery and tradeoffs of a product
• Experience owning / driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience as a product manager or owner
• Bachelors degree in engineering management or technology
• Experience owning technology products
• Experience delivering results for large cross-functional initiatives / projects
• Experience in machine learning data mining information retrieval statistics or natural language processing or experience in computer architecture
• Experience working with technical and product stakeholders to define requirements prioritize features and influence product roadmaps

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience :

Staff IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full-Time

Department / Functional Area : Product Management

Experience : years

Vacancy : 1