Engineer Process Management

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About the Company

Engineer- Process Management your mission will be to support all functions of IAT products by responding to all kind of technical questions. The goal would be to continuously improve the data availability and support process. Build up a knowledge portal and gather FAQ’s. You will be interacting with the global team of IAT marketing to stay up to date with new product release and updates.

About the Role

Your main responsibilities include :

• Pricing Support
• Customer Centre support
• Provide Technical support by answering the queries.
• Drawings and Certification support
• Support to Model selection
• Identify CPQ errors and resolve
• Answer to Legislative questions
• Support on Features & options
• Product Launch Support
• Document upload (launches)
• Grouping file preparations
• Sanity checks
• Document completion
• RFQ releases
• Engineering support
• ERP Cleanup active and absolute products
• Responsibility of executing assigned tasks

Qualifications

The successful candidate should have a good mix of the following :

Required Skills

Outstanding oral and written communication skills to interact with global sales organization, Analytical thinking and Problem-solving aptitude, Assertive to handle challenging requests under pressure, Eager to learn to understand the wide range of product offerings and applications, High quality standards to ensure customer satisfaction.

Preferred Skills

Product knowledge – Industrial compressors – Oil injected screw and Piston compressors will be an additional advantage, Knowledge of C2P and Project Online etc., Basic knowledge of Design and cad activities.

Pay range and compensation package

Interested candidates can share cv on manjushap@expertgs.com.

Equal Opportunity Statement

We are committed to diversity and inclusivity.