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Sr. SW Engineer (4 - 6 years of experience as ServiceNow Developer, ITSM module)

Sr. SW Engineer (4 - 6 years of experience as ServiceNow Developer, ITSM module)

VisaBangalore, Karnataka, India
30+ days ago
Job description

Job Summary :

As a ServiceNow Developer you will design and develop services and infrastructure to support Visas Managed Dispute Resolution Services. You will play a crucial role in defining success for the central tool that supports Visas ongoing services.

Essential Functions :

Develop test and debug new and existing functionalities to meet specific requirements.

Troubleshoot and resolve errors in the ServiceNow configuration.

Identify requirement gaps and provide configuration options with respective pros and cons.

Design and implement intuitive and userfriendly software enabling customers to customize functionalities for their business needs.

Collaborate with internal customers and business analysts for requirement clarifications and solution designing.

Write technical design and build documentation for all technical infrastructure aspects.

Research existing systems analyze program and time requirements and prepare time estimates and justifications.

Participate in project meetings / daily scrums and communicate development status.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications : Basic Qualifications

  • 2 years of relevant work experience and a Bachelors degree OR 5 years of relevant work experience

Preferred Qualifications

  • 3 6 years of extensive configuration and development experience across ServiceNow Platform Portal Mobile and IT Service Management modules.
  • Proficiency in JavaScript AJAX JSON CSS REST SOAP and HTML.
  • Understanding the key technologies relevant to the ServiceNow integration solutions including SSO SAML SSL Web Services LDAP JDBC ODBC and FTPS
  • Strong knowledge of APIs web services and standard relational database concepts.
  • Experience with ServiceNow Security features including user administration roles groups and ACLs.
  • Understanding of ServiceNow Best Practices.
  • Advanced technical skills in UI Policies UI Macros UI Pages Client Scripts Script Includes Business Rules Mid Server Configuration & Architecture Import Sets Transform Maps and Update Sets.
  • Certifications such as CSA (Certified ServiceNow Admin) CIS (Certified Implementation Specialist) or CAD (Certified Application Developer) are a plus.
  • Strong analytical skills for business process and workflow analysis.
  • Effective communication skills with customers system administrators team members and management using sound judgment for enterprise impacts of technical decisions.
  • Ability to work both independently and as part of a team with geographically dispersed locations.

    • Additional Information :

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Remote Work : Employment Type :

    Fulltime

    Key Skills

    Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes

    Experience : years

    Vacancy : 1

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    Sw Engineer • Bangalore, Karnataka, India