Client servicing & project management lead

About the role :

This role is critical to the success and delivery of projects, requiring someone who is extremely meticulous, well-planned, and a people’s person. The ideal candidate will manage the entire project lifecycle, serve as the primary client contact once the project is green lit, collaborate effectively with internal teams, and oversee high-quality content production. Strong organizational skills, exceptional client management, and the ability to foster relationships across departments are essential for this role.

Key Responsibilities :

Project Management :

• Lead the project management and delivery of all digital, social, and video branded content across all titles.
• The role involves understanding client briefs, interpreting content production as per briefs, ability to translate a pitched campaign to an end product, partnering with internal teams, ensuring all deliverables of the content are fulfilled as per committed milestones
• Manage the entire project lifecycle from the moment a client pitch is approved until final delivery.
• Interpret client briefs and translate pitched campaigns into executed projects.
• Ensure all project deliverables are met as per committed milestones.
• Responsible for final delivery and ensure all deliverables are fulfilled as per committed milestones.
• Build compelling GTM strategy decks for Video IPs and empower the sales team through structured training.

Client Servicing :

Internal Coordination :

Content Production :

KPI Management :

Key Performance Indicators (KPIs) :

Required Skills and Qualifications :