Process Trainer

MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.

We would love the opportunity to work with YOU!!

Requirements

Key Responsibilities :

Responsible for day-to-day functional direction of agents within the program training classroom environment including

student progress monitoring for the duration of training providing coaching and developmental feedback and readiness

recommendations

Utilize effective presentation and facilitation skills including creative training techniques and adult / accelerated learning

techniques using a variety of training delivery modalities in a classroom environment

Prepare and present training materials through classroom learning hands on

demonstrations and supporting activities

Accountable for achieving individual training performance metrics

Support and partner with Operations to transition of agents from training to production environment ensuring competency

levels meet business needs (where

required)

Maintain relevant product knowledge for each account by taking calls attending client and cross functional meetings (as

needed) and side by side observations

Ensure effective consistent communication with managers peers and other resource groups including day-to-day informal

interaction with clients

May support Instructional Design team in designing and developing training materials for various instructional delivery

methods including computer-based training interactive classroom training and written job aids

Measure the effectiveness of training programs using various feedback methods focus groups interviews and surveys

that will lead to enhancement of training resources and programs based on results of evaluation

Recommend curriculum modifications to Training Manager / Supervisor based on internal customer feedback and / or Training

Needs Analysis

Participate and contribute to continuous learning culture by maintaining engagement on change management product and

services releases policies processes and procedures

Desired Skills :

Proven experience in training methodologies and soft skills (communication skills critical thinking time management team

building etc.) Strong communication skills both written and verbal

Proficient in Microsoft Office

Demonstrated ability to multi-task prioritize and meet timelines on deliverable

Self-starter sense of urgency and works well under pressure

Strong attention to detail

Sense of professionalism and ability to develop good relationships

JD : JD : Role : Firmware Developer Exp 3-6 years No. of positions : 3 Budget : 11 LPA Deal Making skills : Bare metal, C, MCU Role : Firmware Developer Exp 3-6 years No. of positions : 3 Budget : 11 LPA Location : Bangalore Deal Making skills : Bare metal, C, MCU

Education

BE,,MCA,BCA (Relevant IT and Computer Science)

Key Skills

Change Management,Core Java,Gas Turbine,General Services,Logistics & Procurement,Airlines

Employment Type : Full Time

Experience : years

Vacancy : 1