Support Analyst - APIGEE

Position Description :

Company Profile :

At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve. At CGI were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72000 professionals located in 40 countries. Founded in 1976 CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources expertise stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at .

This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position however only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Job Title : Support Analyst APIGEE

Position : Systems Engineer / Senior Systems Engineer

Experience : 5 - 7 Years

Category : Software Development / Engineering

Main location : Bangalore

Position ID : J0425-1025

Employment Type : Full Time

Job Description :

Direct Responsibilities

Design the products (including UX design) taking local specificities into account

Prepare product specifications

Validate that the developed product is aligned with requirements

Coordinate with CIB Cloud Market Place and Robotics teams to agree on placement in marketplace CIB Cloud platform

Follow-up on product lifecycle liaise with Product & Portfolio Management to maintain service catalogue

Serve as SPOC on product throughout its life in production

Prepare all documentation needed on product

Review customer feedback and perform regular product reviews

Manage all potential product evolutions and communication

Manage product performance based on data analytics (Aramchek)

Guaranty the functioning and the quality of the product

Note : This job description is a general outline of the responsibilities and qualifications typically associated with the Virtualization Specialist role. Actual duties and qualifications may vary based on the specific needs of the organization.

CGI is an equal opportunity employer. In addition CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Your future duties and responsibilities :

Profound knowledge / experience :

API GATEWAY (Google APIGEE)

NETWORK PROTOCOLS HTTP

APPLIED ARCHITECTURE API

OPERATING SYSTEMS LINUX REDHAT

IT LANGUAGES SHELL

Agile Methodologies

CLOUD and CI / CD PIPELINES

MICROSERVICES and Kubernetes / Openshift

Required qualifications to be successful in this role :

Required Skills & Qualifications :

Good understanding of cloud platforms and a willingness to learn new technologies.

Flexibility to work in 24x7 rotational shifts.

Preferred experience with database migration and upgrade projects.

Required qualifications to be successful in this role

Bachelors degree in computer science or computer engineering

Skills :

Apigee

Cloud Computing

Data Analysis

Kubernetes

Linux

OpenShift

What you can expect from us :

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Required Experience :

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Experience : years

Vacancy : 1