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Head of Analytics
Head of AnalyticsSignzy • Delhi, India
Head of Analytics

Head of Analytics

Signzy • Delhi, India
1 day ago
Job description

About PowerEdge (Signzy) :

PowerEdge is Signzy’s B2B fintech platform used by banks to run credit card journeys

(onboarding → post-onboarding) via SDKs and APIs. With multiple bank go-lives, keeping

production stable and issues closed fast is critical.

The Gist of the Role :

  • We need a super-smart Head of Analytics and Customer Engagement.
  • The main goal? Use credit card data to seriously boost customer sign-ups, how

much they use the card, and how long they stick around.

  • You're basically building a brand-new analytics team from scratch—cool, right?
  • You need to be a strategic whiz who knows data, customer journeys, and running
  • smart, data-fueled campaigns.

    What You'll Be Doing (The Fun Stuff) :

  • Build the Dream Team : Define the whole analytics strategy, hire your squad
  • (analysts, data scientists, etc.), and set the rules for data quality and A / B testing.

  • Show Me the Data : Create easy-to-read dashboards (KPIs like sign-up speed and
  • Customer Lifetime Value) and regularly tell the big bosses what the data means

    and what they should do next.

    Must-Haves (The Dealbreakers) :

  • At least 8 years in data / BI, with a good chunk of that in a leadership spot
  • You’ve gotta have a track record of building and managing analytics teams.
  • You need to be an expert in understanding Data and using it to achieve goals
  • You must be solid on stats and A / B testing.
  • Nice-to-Haves (Bonus Points) :

  • Experience with FinTech, banking, or credit card data (especially transaction stuff).
  • Knowing your way around customer engagement / marketing
  • Your Two Big Projects :

    1. Fix the Sign-Up Process (Onboarding Funnel Optimization) :

    ○ Figure out why people drop off when signing up for the credit card.

    ○ Use real-time data to jump in with messages or in-app prompts to save

    those customers.

    ○ Track your success and keep making things better.

    2. Make Customers Love the Card Forever (LTV Maximization) :

    ○ Use transaction data to figure out who your customers are and how they

    spend.

    ○ Run personalized campaigns to get them to :

    ■ Activate : Make that first purchase.

    ■ Spend : Increase the total money they spend.

    ■ Transact Often : Use the card more frequently.

    ■ Retain : Stop them from ditching the card.

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