Robotic Process Automation Consultant

Experience : 5-12years

Location : Mumbai , Pune, Bangalore, Chennai, Hyderabad

Notice Period : Immediate-45 days

Job Description

Role RPA Support Engineer Robotic Process Automation Automation Anywhere

Description

RPA Support Engineer plays a crucial role in ensuring the smooth and efficient operation of deployed bots The role involves monitoring troubleshooting and swiftly addressing any issues or failures related to the RPA solutions to minimize disruptions in business processes

Responsibilities

• Continuously monitor deployed bots to ensure they perform tasks as expected utilizing monitoring tools and dashboards for real time surveillance
• Quickly respond to and resolve bot failures or errors which may include debugging bot scripts adjusting bot configurations or coordinating with IT departments for infrastructure related issues
• Quickly respond to and resolve bot failures or errors which may include debugging bot scripts adjusting bot con
• figurations or coordinating with IT departments for infrastructure related issues
• Log all bot related enhancement change requests perform impact analysis estimate effort complexity plan delivery and track their closure keeping Bot Specification Document up to date
• Ensure bots remain compatible with updates in the RPA tool itself or integrated systems by applying necessary patches or upgrades
• Collate and analyse bot performance metrics ensuring agreed OLAs SLAs are met publish periodic reports and recommend improvements This might involve optimizing bot code suggesting infrastructure upgrades or even retraining bots
• Collaborate closely with RPA developers business analysts and IT teams to ensure the bot environment is always in sync with organizational needs and updates
• Create and maintain comprehensive documentation for the Known Error Database KEDB Handover Takeover etc

Desired Skills and Experience