Risk & Compliance - Ethics Investigations - Assistant Manager

About Us :

Paytm is Indias leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks financial instruments. To further enhance merchants business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the team :

Ethics & Compliance is responsible for establishing and maintaining an effective ethics program within the organization. This role requires a strong understanding of ethical principles, compliance regulations, and best practices in business integrity. Team work closely with cross-functional teams and internal / external stakeholders to develop dashboards, trackers, analyze gaps, and promote a culture of integrity throughout the organization.

About the role :

The Investigation & Fraud Risk Executive Manager is responsible for managing and overseeing all aspects of ethics investigations within the organization. This role requires strong analytical skills, and the ability to maintain confidentiality. The Investigation & Fraud Risk Executive Manager works closely with the Ethics Investigation Lead and various stakeholders to ensure compliance with ethical standards and mitigate potential risks.

Expectations / Requirements :

• Conduct Ethics Investigations : Conduct thorough and unbiased investigations into alleged ethical violations, ensuring all relevant information is collected and analyzed. This includes interviewing relevant parties, reviewing documentation, and gathering evidence.
• Evaluate and Analyze Findings : Analyze investigation findings to determine the severity and impact of ethical violations.
• Maintain Confidentiality : Handle all investigations with the utmost confidentiality and discretion, ensuring that sensitive information is protected. Adhere to privacy policies and legal requirements when handling and sharing investigation findings.
• Develop Investigation Plans : Develop comprehensive investigation plans, including timelines, interview schedules, and evidence collection strategies.
• Collaborate with Stakeholders : Work closely with HR, legal, and senior management to ensure alignment of investigation processes and outcomes with organizational policies and objectives. Provide guidance and support to stakeholders throughout the investigation process.
• Report and Document Findings : Prepare detailed investigation reports that clearly document the findings, analysis, and recommended actions.
• Provide Training and Guidance : Develop and deliver ethics training programs to educate employees on organizational policies, ethical guidelines, and reporting procedures. Provide guidance and support to employees and managers on ethical dilemmas and concerns.
• Monitor and Analyze Changes : Monitor and analyze changes in laws and regulations relevant to the organization's operations. Advise leadership on ethical considerations and potential risks associated with business decisions.
• Conduct Regular Risk Assessments : Conduct regular risk assessments to identify potential areas of non-compliance and implement policies and procedures to address identified risks.

Key Skills / Experience Required :

Qualifications :

Bachelor's degree in a related field (e.g., law, ethics, CA, MSW etc.) required; advanced degree preferred.

Why join us :

Compensation :

If you are the right fit, we believe in creating wealth for you. With enviable 500 mn registered users, 21 mn merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Locations : Noida, Uttar Pradesh