Senior Strategic Consultant

We're looking for a

Senior Strategic Consultant

This role is Office Based, Mumbai Office

Senior Strategic Consultant | Mumbai or Pune | Hybrid

Important : HR Consulting Experience in Communication Strategy, User Adoption, and Change is Required). This Role works closely with CSOD Exterprise wide Global Customers

About this role :

As a premier people development company, Cornerstone is focused on Customer Success. We are on a mission to empower people to be their most extraordinary, at work and in the world. We achieve this by repeatedly delivering exceptional service

and experience for every customer, every time

Our solution offers organizations the technology, content, expertise, and specialized focus to help customers realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management, and holistic employee data management and insights, Cornerstone’s people development solutions are successfully used by more than 90+ million people in 180 countries in nearly 50 million languages.

The position represents a key and nimble role within the Chief Customer Officer’s organization, and the Services team. This role will work closely with customers and other internal teams to execute strategic initiatives to drive platform usage, customer satisfaction, reinforce Cornerstone’s commitment to a culture of customer centricity and drive customer retention.

In this role you will :

• Develop marketing strategies aimed at boosting end-user adoption, engagement, and retention rates on our learning platform.
• Develop and implement comprehensive marketing & communication strategies to enhance platform visibility and drive usage.
• Identify marketing trends and stay up to date with social media practices that help in creating engaging experiences for users.
• Collaborate with customers to align marketing initiatives with their overall objectives.
• Craft compelling and consistent messaging across various channels to effectively communicate the value proposition of the platform.
• Conceptualize impactful launches and other online & offline initiatives that build a strong brand voice among the platform users.
• Offer consulting services to customers on an ongoing basis and proactively deliver effective solutions.
• Plan targeted campaigns across different communication channels like email, mobile push notification, web pop-up etc., using CRM tools.

You’ve got what it takes if you have ...

LI-Hybrid