Ecommerce Specialist

Job Title : E-commerce Specialist

Work Location : Bangalore

Role Responsibilities :

• Play an integral part in supporting SAP Ecommerce projects and planned website releases from inception to completion.
• Partner with stakeholders across the business to continuously improve the Ecommerce process in place and manage the backlog of development work based on priorities.
• Create accurate development and support tickets and instruct and manage the relationship with the external development team.
• Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
• Communicate with the Ecommerce Technical Solutions Lead and wider team on progress of projects / releases and support issues.
• Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
• Responsible for managing the end to end testing of all projects, planned releases / support tickets in staged and production environments. Logging feedback with developers.
• Manage the running of various reports and scripts required by the business on a daily and weekly basis.
• Troubleshoot issues on the platform raised by various Business Units as they arise.
• Maintain and update training and how-to documentation on platform functionality.
• Work closely with external web development team and AMETEK Ecommerce team.
• Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels

The successful candidate will possess the following :