Concierge

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Summary : The Concierge serves as the primary point of contact for guests or residents, providing exceptional service by handling requests, offering information, and ensuring a welcoming environment. This role is key in enhancing the overall experience by delivering personalized assistance. Key Responsibilities : Greet guests / residents warmly and assist with check-ins, inquiries, and special requests. Provide information about local attractions, dining, entertainment, and transportation. Make reservations for restaurants, tours, and special events. Coordinate deliveries, valet services, luggage handling, and other amenities. Handle guest complaints or concerns professionally and promptly. Maintain a clean, organized front desk or lobby area. Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction. Keep logs and records of services, requests, and incidents. Qualifications : High school diploma or equivalent; hospitality or customer service training preferred. 1–2 years of experience in a hotel, residential, or customer service environment. Excellent communication, interpersonal, and problem-solving skills. Professional appearance and demeanor. Proficiency in MS Office; knowledge of reservation systems is a plus. Multilingual abilities are a bonus.

Location : On-site –Mumbai, MH

Scheduled Weekly Hours :

Job Tags :

Transition Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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