Key Responsibilities
Performance Management
- Provide operational and logistical support across the full performance management lifecycle, including but not limited to :
o Develop and maintain project trackers to manage the process.
o Create and maintain tools and templates to guide managers and employees.
o Develop training resources and communications to drive understanding and participation.
o Help coordinate training sessions and process communications.
Maintain frameworks and tools for career pathing, competencies, and development planning.Collaborate with cross-functional partners to ensure consistent messaging and alignment across performance-related touchpoints.Learning & Development (L&D)
Support implementation of L&D programs across the employee lifecycle, including onboarding, manager development, and senior leadership learning.Own onboarding logistics : welcome emails, SharePoint site maintenance, checklist tracking, and materials preparation.Create and update learning materials (slide decks, guides, etc.).Track participation and feedback to support continuous improvement.Manage Learning : curate content, manage access, and promote usage.Assist in sourcing and evaluating external training vendors.Culture & Engagement
Analyze and summarize annual employee engagement survey results into summary and detailed presentation decks.Administer bi-annual enterprise eNPS surveys and 30- / 90-day engagement surveys for each new acquisition; compile and analyze results into summary presentations for leadership.Oversee administration of the employee recognition program, including managing nominations, communications, and tracking.Support with internal Culture and Equity initiatives.Talent Acquisition & Administrative Support
Partner with the Talent Acquisition team on coordination and administrative tasks :o Generating reports and dashboards to track TA metrics
o Developing process documentation and templates (e.g., SLAs, SOPs)
o Assisting in drafting job descriptions using AI tools
o Maintaining and updating the TA SharePoint site with current materials
o Supporting survey creation and reporting through Qualtrics
o Organizing and maintaining TA folders and shared resources
o Assist with responding to frequently asked questions in the career inbox and the ASKHR team
o Assisting with career fair registration and logistics
o Scheduling meetings and coordinating logistics across multiple time zones
Supporting interview scheduling as neededMaintain accuracy across recruiting trackers, templates, and dashboardsProvide documentation support and assist with internal communications related to hiring and onboardingSupport calendar coordination, meeting prep, and document management across People Experience initiativesWhat Success Looks Like
Consistently completes assigned tasks on time and with minimal reminders.Delivers accurate, polished, and brand-aligned work products.Proactively communicates with stakeholders, confirms alignment, and follows through reliably.Effectively manages multiple projects and requests across diverse teams and subject areas.Demonstrates initiative while seeking clarity where needed to ensure expectations are met.Contributes to a high-functioning, collaborative People & Culture team through responsiveness, accountability, and high-quality work.Skills and Qualifications
Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.3–5 years of relevant experience in talent operations, L&D, HR coordination, or a related area.Strong PowerPoint and content development skills; able to build clear, professional, and visually engaging presentations.Proficiency with ExcelExcellent written and verbal communication skills.Highly organized with strong time management and attention to detail.Demonstrated ability to support multiple workstreams and manage stakeholder expectations in a cross-functional environment.Experience working in professional services or fast-paced environments preferred.ReportingDesign