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What You Should Know About This Job
The Opportunity
As a Software Engineer with a strong DevOps mindset, you will join a world-class DevOps Engineering Enablement team working to empower the product and engineering organization to deliver innovative solutions at scale. This hybrid role blends software engineering excellence with DevOps automation, infrastructure-as-code, and cloud-native development practices to create and optimize the Engineering System that powers FICO's platform. You will collaborate with product engineers, automation and quality SMEs, infrastructure and security teams, and business stakeholders to design, build, and operate high-performing, resilient, and scalable systems that accelerate product delivery and operational excellence". - DevOps Engineering Enablement-Director
What You'll Contribute
Design, develop, and maintain software and infrastructure components that drive automation, deployment, and observability across FICO's platform.Work closely with DevOps engineering leads to define and evolve engineering system architecture and delivery patterns.Apply modern software engineering practices to continuously improve CI / CD, test automation, and production deployment strategies.Build resilient infrastructure using infrastructure-as-code (Terraform, CloudFormation) and platform engineering tools (ArgoCD, Crossplane, Backstage).Partner with DevOps enablement SMEs (Security, Quality, Automation) to drive adoption of best practices across product teams.Implement monitoring, alerting, and reliability engineering principles into every solution, ensuring production-grade systems with measurable SLAs.Analyze data to identify bottlenecks or improvement areas and make recommendations to drive developer productivity and platform reliability.Create clear documentation, developer self-service tools, and platform features to reduce operational overhead and increase autonomy.Act as an advocate for DevOps culture-encouraging collaboration, experimentation, and continual learning within the team and broader org.Provide production support for infrastructure and deployment pipelines, ensuring quick resolution of incidents and root cause analysis.Collaborate across global teams to define and enforce standards that scale with the business, reduce tech debt, and improve team velocity.What We're Seeking
Combined experience in software development and DevOps engineering.Strong programming skills in Python, Golang, or Java with a solid understanding of software engineering principles.Practical experience with CI / CD tools such as Jenkins, GitHub Actions, Bitbucket Pipelines, and infrastructure automation.Hands-on expertise with Docker, Kubernetes, and Helm for container orchestration and microservices architecture.Cloud proficiency with AWS, Azure, or GCP, including designing and managing cloud-native services.Familiarity with platform engineering tools such as ArgoCD, Terraform, Backstage, Crossplane is highly preferred.Strong problem-solving, debugging, and troubleshooting skills, particularly in production environments.Passion for enabling others through automation, tooling, and standardized systems.Excellent communication skills (written and verbal) with ability to work in a globally distributed, asynchronous environment.Bachelor's degree in Computer Science, Engineering, or related field (Master's degree a plus).Our Offer to You
An inclusive culture strongly reflecting our core values : Act Like an Owner, Delight Our Customers and Earn the Respect of Others.The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.An engaging, people-first work environment offering work / life balance, employee resource groups, and social events to promote interaction and camaraderie.