Software Engineer

Urgent Hiring | ServiceNow Dev|Administrator (ITOM Expert) – Apply Now!

Job Title : ServiceNow Administrator

Location : Chennai (Hybrid)

Experience Required : 4 to 10 Years

Shift Timing : 2 : 00 PM – 11 : 00 PM IST

Notice Period : I mmediate-15days Only

Job Description

We are looking for an experienced ServiceNow Administrator to manage, enhance, and optimize our ServiceNow platform, supporting IT Operations Management (ITOM) and IT Service Management (ITSM) processes. The ideal candidate will work closely with cross-functional teams to ensure alignment with business requirements and ITIL best practices .

️ Roles & Responsibilities

1️⃣ Configuration & Customization

Configure and customize ServiceNow modules based on business needs.

Develop workflows, business rules, UI policies, and client scripts.

2️⃣ System Administration

Handle user management, access control, and data maintenance.

Monitor platform performance and resolve system issues proactively.

3️⃣ Integration Management

Implement and manage integrations with third-party applications.

Work with development teams for seamless data flow across systems.

4️⃣ ITOM Configuration & Development

Manage development, testing, implementation of CMDB, Discovery, Service Mapping, and Event Management.

Design technical solutions across ServiceNow ITOM and ITSM modules.

5️⃣ Upgrades & Patch Management

Coordinate with technical teams to plan and execute platform upgrades.

Manage patching cycles and ensure version compliance.

Qualifications

Bachelor's degree in IT / Computer Science / related field.

Proven experience as a ServiceNow Administrator.

Strong knowledge of ITOM ITSM and ITIL frameworks.

Excellent communication and problem-solving skills.

✨ Preferred Skills

ServiceNow administration & development

ITOM & ITSM module expertise

Hands-on scripting (JavaScript)

Integration with third-party tools

Strong analytical and troubleshooting ability

Interested candidates can apply with updated resume. Immediate joiners Only

Email ID : tejashree.harish@ascendion.com

whatsapp : 8549835838