Hub Manager – Operations_leading NBFC_Chennai

Roles and Responsibilities

Purpose of the job -

The Operations unit caters to the following activities pertaining to the Urban / Rural business. The candidate is required to ensure compliance against company laid down policy & procedures.

Activities included as follows :

• 1. Centralized loan booking / disbursement – Urban / Rural
• Responsible for Urban / Rural loan booking / disbursements – Ensuring compliance of the prevailing checks and controls in the process.
• Timely and frequent reviews on the loan booking / disbursement process to identify risks and build controls to mitigate the same.
• Ensuring TAT adherence for the loan booking process.
• Keeping in place a repository for all transactions executed with proper audit trails. Ensure periodic reporting requirements are adhered to.
• Addressing queries related to such loan booking / disbursement.
• Ensure accurate and timely booking / disbursements without any misses.
• Review and implementation of new process and projects related to loan booking.
• Branch visits to drive process adherence and file quality.
• Arranging monthly meeting with stake holders to improve performance metrics
• Record management :
• Handling the record management unit. This Unit caters to the monitoring of records pertains to the Urban / Rural business
• Collateral management for all secured bookings undertaken by the Urban / Rural Loan Booking secured business booked out of Chennai
• Adherence to the Record Management policy of Fullerton India.
• Files & collateral dispatch to Chennai RMU as per defined timelines & accurately.
• Centralized Operation –

a. Monitor all central transactions related to Rural central Opsb. Loan cancellations, Loan rebooking & loan reschedulingc. Bank reconciliations and Cash management processd. Preparing branch / Hub resources productivity