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Footwear & Apparel Merchandiser
Footwear & Apparel MerchandiserCraft & Glory • haryana, haryana, in
Footwear & Apparel Merchandiser

Footwear & Apparel Merchandiser

Craft & Glory • haryana, haryana, in
9 days ago
Job description

About Us

Craft & Glory is a premium heritage footwear and apparel brand focused on small-batch craftsmanship, high-quality materials, and meticulous production standards. We are expanding rapidly and looking for an organized, detail-oriented Merchandiser to strengthen our production and order management operations.

Role Overview

We’re hiring a Footwear & Apparel Merchandiser to manage order intake, oversee production movement, track progress, flag delays, and ensure smooth dispatch readiness. This is a key coordination role at the centre of our workshop operations.

Key Responsibilities

Order Intake & Documentation

  • Prepare accurate production order sheets for footwear and apparel.
  • Update order trackers in real time and ensure orders are assigned correctly to production teams.
  • Verify missing or unclear order information and resolve internally before production begins.

Production Oversight & Monitoring

  • Track daily progress of all orders across production stages.
  • Identify bottlenecks early and raise alerts for delays or slow-moving orders.
  • Work closely with the production team to improve workflow, efficiency, and on-time delivery.
  • Ensure priority and aging orders are pushed through without delay.
  • Cross-Team Collaboration

  • Coordinate with Customer Service to provide accurate order status and timelines.
  • Highlight production risks early so customer communications remain aligned.
  • Work with production teams to resolve issues and improve process efficiency.
  • Materials & Inventory Coordination

  • Monitor material availability required for ongoing and upcoming batches.
  • Coordinate with procurement for timely supply of leather, fabrics, soles, and trims.
  • Raise alerts for shortages or vendor delays that may impact production timelines.
  • Dispatch Readiness

  • Track when orders clear finishing and QC to prepare for packing.
  • Maintain a daily dispatch-ready list and coordinate handover to logistics.
  • Ensure packaging materials and documentation are prepared in advance.
  • Reporting & Escalation

  • Maintain production dashboards and trackers with complete accuracy.
  • Share daily or weekly reports on orders in progress, completed orders, and delayed orders.
  • Escalate material shortages, production delays, or capacity issues immediately.
  • Provide reliable ETAs based on real-time workshop updates.
  • What We’re Looking For

  • Experience in merchandising, production coordination, or manufacturing operations (footwear or apparel preferred).
  • Strong organizational skills with disciplined follow-up habits.
  • Proficiency in Excel and Google Sheets.
  • Ability to identify delays early and drive timely resolutions.
  • Knowledge of leather, fabrics, trims, or footwear / apparel construction is a plus.
  • Why Join Us

  • Work at one of India’s most exciting heritage footwear and apparel brands.
  • Directly influence production outcomes and operational efficiency.
  • Fast-paced growth and hands-on learning in a craftsmanship-driven environment.
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    Merchandiser • haryana, haryana, in

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