Reporting to : Associate Manage large teams (approximately 5-20 people across offices) supporting international clients with a strong focus on driving results, talent management and stakeholder engagement.
- The manager will play an important role in fostering a talented and motivated team, understanding client needs and enhancing processes.
Functional Responsibility / Domain Related :
Responsibilities include analytical guidance to team members, talent management and recruitment, overseeing team workflow and process adherence, quality assurance, client management, governance reporting.Provide analytical guidance to the team members- toAssist global Credit Analyst(s) in adhering to regulatory timelines and credit events-Assist global Credit Analyst(s) in preparing segments of publishable credit reports and thematic publicationsAssist global Credit Analyst(s) in managing various process improvement projectsTalent Management :
Manage the performance of team members and conduct regular reviews.Mentor and manage the aspirations of the teamWorkflow Management and Process Adherence :Oversee the workflow including planning and prioritizationAssist teams in executing tasks and monitor timelinessMaintain the integrity of internal systems and champion continuous improvement effortsStrictly practice and enforce all Information Security policies, procedures and guidelines of the organization
Ensure smooth running of operationsQuality Assurance :
Establish governance with full accountability by emphasizing a service cultureSet quality benchmarks to guide performance. Ensure that quality is maintained through robust quality assurance practicesFoster open communication and feedback mechanism within the teamClient Management :
Maintain relationship with international clients and fully own the service delivery of client processesConduct regular touchpoints with the client to address feedback and provide appropriate guidance to team members
Governance reportingOversee the preparation and analysis of governance dashboards for the teams to ensure compliance with organizational requirements for both internal and external efforts :Manage the recruitment process, including shortlisting the candidates, interviewing, and selecting candidates that meet organizational needsSupport in determining and executing department strategy and priorities-Candidate Profile :
Total experience of 5+ years.
Interpersonal & Relationship Building skillsExecution skillsAnalytical skillsDelegation skillsResult orientationAbility to manage performance under stringent timelines-Essential Qualifications :
Two years full-time MBA (Finance) or equivalent OR CA 5 - 12 years of relevant experience in credit analysis or credit research in global marketsref : iimjobs.com)