Job description5+ years of direct experience in Capacity Planning or Labor Modeling3+ years in program / project management- Experience utilizing Excel and SQL-Experience translating capacity plans and key performance indicators as well as recommendations to senior leaders-Excellent Storytelling skills to clearly articulate the From and-To-and business impacts-Ability to work successfully in a dynamic, ambiguous environment-Ability to meet tight deadlines and prioritize workloads- Exceptional influencing and leadership skills