Work Location : Bangalore / Hyderabad / Pune.
Experience : 6-10 years.
Servicenow SPM.
Key Technical Skills, Experience and Knowledge :
- At least 5-6 years of ServiceNow experience, including custom development, configuration.
- At least 2-3 years of ServiceNow team lead experience.
- ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST / SOAP Web Services.
- Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
- Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets.
- Strong knowledge of integrations and migrations.
- Deep understanding of ITIL.
- Strong understanding of ServiceNow administration settings.
- Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations.
- Performs well in an agile environment with constant feedback and interaction with the team.
- Ability to accurately estimate level of effort / duration on projects and tasks.
- A positive attitude and perseverance required to troubleshoot / resolve complex technical issues whilst balancing multiple priorities.
- Demonstrated ability to troubleshoot technical issues.
- Strong knowledge in application development life cycle.
- Executes design activities leveraging knowledge of all application design techniques; Ensures design is consistent with solution architecture; Ensures adherence to design standards; Performs technology proofs-of-concept to support design approaches.
- Execute construction of solution that leverages knowledge of designated programming language(s) and ensures consistency with proposed design approach; Initiates peer reviews of system code; Establishes standards and leading practices.
- Experience working with geographically distributed and culturally diverse work groups.
- Strong written and verbal communication skills with the ability to present to IT and business leaders.
- Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends.
- Experience with formal software development methodologies, with a focus on Agile.
Certifications :
ServiceNow Certified Systems Administrator is a must.ServiceNow Implementation Specialist & CAD is a great bonus.Essential competencies :
High degree of technical expertise in relevant areas.Team Orientation and Team lead.Motivated team player willing to learn from others.Analytical, logical, thorough and methodical.Problem management skills.Able to work without supervision using their initiative to be creative in solution design.Excellent interpersonal manner, communication skills & customer focussed.ref : hirist.tech)