Job Description
The Cluster Manager will lead a team of 2 to 5 Sales Managers and 4-10 Sales Executives and will be responsible for hiring, training and managing performance of the Sales Managers and Sales Executives and achieving the month-on-month Education Loan Origination and disbursement targets for the location.
Responsibilities Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India. Supervision & control for coordination for House Visits for self / team and assignment of leads to individual Loan officers. Visiting / meeting students along with their parents and address their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively. Meet the assigned Channel partners on a regular basis and generate leads / referrals for New Business Acquisition. Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service. Deliver quality Customer Service and generate referrals from existing customers. Liaise with Cross-functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with and seamless service gets delivered to the acquired customers. Collaborate with the assigned Channel partners to conduct College Seminars / Consultant events / Web-based seminars etc. Understand the value proposition gaps in the assigned business relationships and suggest the possible modifications Cross-selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges. Hiring, onboarding and training team members and managing their performance. Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.
Skills Strong Negotiation skills Team Worker Creative (we thrive on this) Analytical skills Good communication skills Perseverance Nimble-footed Self motivated
Qualifications and Experience MBA in Marketing and Finance 7-10 years of relevant Sales experience in Banking or Financial Institutions
Job Location : Delhi (Jasola)
Cluster Manager • India