Bureau Reporting Executive

About the team

Mo’ money, Mo’ problems” - well, not really. In fact, “Mo’ money, mo’ calculations” and “Mo’ calculations, Mo’ geniuses”. If you feel a rage coming in whenever someone uses a calculator - we’re looking for your kin. Needless to say, the Finance team makes sure everything money runs smooth and butter.

About the role

In this role, you will work collaboratively with the Business Partners, IT, and other related departments to support all credit bureau initiatives in terms of customer analysis and resolution.

You will make sure that Bureau reporting is done efficiently and with due diligence.

What You will do

• Credit bureau reporting and the background experience of how the structure of Bureau reporting works for Banks or NBFCs. Ensure completeness of data reported to all the four Bureau’s.
• Ensure compliance to the process as laid down by CICRA Act.
• Create, manage and evaluate CIBIL and other Bureau reporting and provide resolution to any ad hoc conflicts.
• Create a culture of operational excellence and a strong “customer focus” ethos
• Build strong and effective working relationships with key bureau partners (and stakeholders as required)
• Manage various merchant accounts and ensure the resolution of issues within defined TAT.
• Resolve any failures in transactions by liaising with the respective merchant and the customer.
• Continuously evaluate and identify opportunities to drive process improvements.

What you will need