Key Accounts Manager

Job Description

About Leegality :

We're India's very first Document Infrastructure Platform. Our mission? To completely transform how businesses handle paperwork, contracts, and getting digital consent.

We make critical paperwork flows faster, way more innovative, and completely compliant for Indian businesses. Over 2,000 companies, from huge players like HDFC and SBI Cards to super fast-growing ones like Razorpay and Cars24, trust us with their document workflows.

Beyond our core platform, we've launched "Deal Collaboration" (making contract negotiation a breeze) and "ConsentIn" (for easy, DPDP-compliant consent collection).

Basically, we're building the go-to execution layer for all modern paperwork. If that sounds exciting, come join us!

Curious about our impact? Check out our customer success stories here : https : / / www.leegality.com / case-studies

Our Culture :

At Leegality, we're all about trust, owning our work, transparency, and having a blast while building something meaningful.

These aren't just buzzwords; our team proved it by giving us an amazing 97 on the eNPS survey for FY 2023-24 (that's the highest among over 175 startups!).

We're always working to help our team grow and stay motivated. We offer cool perks like flexible hours, hybrid work, and bi-annual appraisals to make sure everyone has an awesome work environment.

If our culture vibes with you, keep reading the job description below and hit that apply button!

Location : GGN / MUM / BGL(Hybrid)

Requirements

Role Overview :

As a Key Accounts Manager, you will be the face of Leegality for our strategic clients. You’ll manage end-to-end onboarding, ensure smooth product adoption, and drive ongoing success for key customers – particularly in the BFSI and high-growth sectors.

Responsibilities :

• Act as the primary point of contact for key enterprise clients post-sales
• Drive smooth onboarding and platform implementation
• Configure client accounts and guide them on best practices
• Ensure adoption and ongoing usage of Leegality’s platform
• Provide proactive support and resolve operational issues
• Identify growth opportunities (upsell / cross-sell)
• Build deep client relationships and ensure long-term retention
• Gather product feedback and liaise with internal teams

Requirements :

Recruitment Process :

Apply directly through our career page : https : / / leegality.zohorecruit.in / jobs / Careers

For more information about us please visit our-

Website : https : / / www.leegality.com /

LinkedIn : https : / / www.linkedin.com / company / leegality /

Our Company and Culture : https : / / www.leegality.com / culture

Requirements

Responsibilities As a Technical Writer at Leegality, you will be responsible for creating and maintaining a variety of technical documentation to ensure our users have the best possible experience with our products. Your main responsibilities will include : API Documentation : Develop comprehensive, user-friendly API documentation using OpenAPI specifications, with expertise in SwaggerHub. Work closely with cross-functional teams to gather technical information and translate it into accessible documentation. Knowledge Base : Use a static site generator, preferably Docusaurus, to publish documentation on the knowledge base site. Create and update Markdown and YAML documentation to provide a central repository for user guides, FAQs, and troubleshooting information. Collaborate with subject matter experts to ensure accuracy and relevance of the Knowledge Base content. Release Notes : Own the creation of Release Notes for product updates, detailing new features, enhancements, and fixes. Coordinate with development and product teams to gather information on upcoming releases and communicate changes effectively to users. Other Support Documentation : Author and update various support materials, including user manuals, installation guides, and tutorials. Continuously improve and iterate on existing documentation based on user feedback and evolving product features. Qualifications Proven experience as a Technical Writer, preferably in a B2B saas company. Strong proficiency in documenting APIs, software, and technical processes. Excellent written and verbal communication skills with an ability to explain complex concepts in simple terms. Experience using version control systems (e.g., Git) for tracking changes and collaborating on documentation projects. Attention to detail and a commitment to producing high-quality documentation. Preferred Qualifications Proficiency in static site generators (preferably Docusaurus) and experience with Markdown, YAML, and other documentation tools. Familiarity with API testing tools like Postman to validate and understand API behaviour. Understanding of API design principles and the ability to read and understand code samples in languages relevant to your products (e.g., Python, JavaScript, Java). For more information about us please visit our- Website : https : / / www.leegality.com / LinkedIn : https : / / www.linkedin.com / company / leegality / Our Company and Culture : https : / / www.leegality.com / culture