Professional Services

Professional Services Experience : 0 to 1 Years Eligibility & Job Description Eligibility : Any graduate or post graduate Should possess strong analytical and excellent communication skills (both written and spoken) Candidate with working knowledge of MS Excel, MS Access, and basics of SQL queries will be preferred Job Description : Manage customer issues taking changing priorities and SLA into consideration Promote detailed communication and sharing of information among overall Technical Support and Engineering Support organizations Take ownership for, and respond to client escalations as appropriate Assist in driving overall infrastructure initiatives Be an example and a technical resource to the team Develop project proposals Resolve issues in a timely manner