Director of Operations

Position :

Director – Operations Location :

Delhi, India Industry :

Healthcare / Hospitals / Healthcare Services Experience :

15+ years Employment Type :

Full-time | On-site

About the Role Valkyrie People Consulting is hiring for a reputed client in the

healthcare sector

to identify a dynamic and process-driven

Director – Operations . Based in

Delhi , this role is ideal for a seasoned healthcare operations leader with a strong understanding of hospital management, patient care systems, regulatory frameworks, and multi-unit coordination. The incumbent will be responsible for ensuring smooth, efficient, and patient-centric operations across one or more hospital facilities or healthcare business units.

Key Responsibilities Lead and manage end-to-end hospital or healthcare operations with a focus on patient experience, clinical efficiency, and service excellence Oversee daily administration including infrastructure, vendor management, biomedical services, housekeeping, and facility compliance Implement quality improvement programs, SOPs, and cost-efficiency initiatives across operational functions Liaise with medical, nursing, and support teams to ensure seamless coordination and high-quality service delivery Monitor KPIs for occupancy, turnaround time, clinical outcomes, and regulatory adherence Drive digital enablement and technology adoption across operational processes Engage with internal leadership and external regulatory authorities on strategic and compliance matters Lead and mentor cross-functional operational teams to build a culture of accountability and continuous improvement

Candidate Profile 15+ years of experience in

healthcare or hospital operations , with at least 5 years in a leadership or pan-unit role Strong understanding of healthcare standards, hospital administration, and accreditation frameworks (e.g., NABH, JCI) Proven track record in driving operational transformation and process excellence in a healthcare setting Excellent leadership, team management, and stakeholder engagement skills MBA in Hospital Administration / Healthcare Management or equivalent qualification preferred