Talent.com
This job offer is not available in your country.
Technical Specialist

Technical Specialist

Wysetek Systems Technologists Pvt. Ltd.Hyderabad, Telangana, India
15 days ago
Job description

Job description

  • Lead and execute Trend Micro Endpoint Encryption implementations across enterprise environments as per the defined scope
  • Perform Firewall Endpoint Encryption Server and SQL Database installation and configuration
  • Diagnose and resolve critical encryption failures , policy mismatches, and agent-related issues
  • Provide Level 3 remote and onsite support for complex technical issues not resolved by L1 / L2 teams
  • Manage and maintain DLP policies , create custom deployment packages , and ensure security policy compliance
  • Collaborate with Trend Micro and other security vendors for escalated ticket resolution and feature optimization
  • Conduct root cause analysis and generate technical documentation for issue resolutions and best practices
  • Mentor and assist L1 / L2 engineers and contribute to the Knowledge Base (KB)
  • Maintain detailed logs and update support tickets with troubleshooting steps and resolutions
  • Participate in security audits, compliance checks, and assist in incident response handling

Required Skills & Experience :

  • Bachelor’s degree in Computer Science, Cybersecurity, or related field
  • 4+ years of experience in endpoint security implementation and support, with at least 2 years in an L3 capacity
  • Expertise in Trend Micro Endpoint Encryption , Antivirus Servers, and Policy Servers
  • Strong experience with SQL DB setup, maintenance , and encryption troubleshooting
  • In-depth knowledge of endpoint security, malware behavior, policy enforcement, and remediation
  • Familiarity with enterprise OS environments (Windows Server, Windows 10 / 11)
  • Strong command-line, scripting (PowerShell, Batch), and remote diagnostic tools
  • Excellent communication and client interaction skills

    • Preferred Certifications :

  • Trend Micro Certified Professional – Endpoint Security
  • CompTIA Security+ , CEH , or equivalent
  • Microsoft or SQL Server certifications (added advantage)
    • Create a job alert for this search

    Technical Specialist • Hyderabad, Telangana, India