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PHP Application Support Engineer

PHP Application Support Engineer

APEX GROUPINDIA
30+ days ago
Job description

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience.

Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

PHP Developer The Role & Key Responsibilities :

The Level 2 Application Support Engineer will be responsible for providing technical support for the Digital Banking Product. They will also assist in developing and ensuring adherence to Standard Operating Procedures (SOPs) and implementing best practices for achieving support objectives.

The ideal candidate must have a firm grasp of core technical areas, including PHP, Visual Development tools, Java Script databases and SQL.

  • Pro-Actively review and refine the current processes to enhance resilience.
  • Oversee and assist in the resolution of production incidents.
  • Support the existing PHP code.
  • Support the existing Orchestrator code.
  • Working with the development team on small enhancements to the existing code.
  • Work as part of a project team on larger projects, developing new integrations.
  • Apply working procedures, methodologies and tools according to ITIL best practices and internal procedures.
  • Comply with Information security best practices and guidelines.
  • Participate in the elaboration and maintenance of the knowledge base of product.

Skills Required

  • Domain specific knowledge, encompassing one of : Banking, Payments and Client Onboarding
  • 3 years at a similar level to that being advertised.
  • Experience with Cloud-based platforms
  • Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution.
  • Developer mindset, with structured problem solving.
  • Continuous improvement mindset
  • Fluent communication skills in English both written and verbally
  • PHP and the Laravel framework, SQL Skills Desirable

  • Knowledge / experience working within a regulated Banking environment.
  • Knowledge of cloud - Azure experience
  • Knowledge of working within a DevOps environment Azure ???
  • Hands-on experience within technical support teams
  • Locations : Pune, NOB Building, India

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