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Fresher Hiring For International US Voice process
Fresher Hiring For International US Voice processConfidential • Pune
Fresher Hiring For International US Voice process

Fresher Hiring For International US Voice process

Confidential • Pune
16 days ago
Job description
  • Act as a mediator between insurance company's / law firms and hospitals, doctors, clinics medical facilities.
  • Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes.
  • The main aim is to get the medical facility reports within the time frame mentioned by the client.
  • Key Responsibilities :

    • Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records.
    • Navigate through medical records systems efficiently to locate and retrieve requested information.
    • Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements.
    • Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner.
    • Document all interactions and maintain detailed records of medical records retrieval activities.
    • Collaborate with internal teams to ensure the timely delivery of medical records to clients.
    • Requirements :

    • Excellent communication skills in English, both verbal and written.
    • Strong interpersonal skills and the ability to build rapport with clients.
    • Basic knowledge of medical terminology is preferred but not mandatory.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Minimum educational qualification : Graduation / Awaiting final semester results.
    • Benefits :

    • Competitive salary package up to 25,000 CTC monthly.
    • Comprehensive training program provided.
    • Opportunity for career advancement and skill development.
    • Positive and collaborative work culture.
    • Employee benefits such as medical insurance and incentives.
    • PSTI (Process specific tenure incentive) of 5000 per month.
    • Fixed US shift / Saturday Sunday Off / Over Time Paid.
    • Work location : Kalyani Nagar, Pune.
    • Paid Transport facility is provided.
    • If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale!  (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply)   How to Apply : Share your resume at [HIDDEN TEXT] or feel free to call us at 9921971382.Walk IN Detail : Time : 2pm to 8 contacts : HR Shweta Zende (9921971382 or drop CV @[HIDDEN TEXT]) Address : 7th floor Am Info web Cerebrum IT Park B3 Kalyani Nagar Pune 411014.   Role & responsibilities

      Skills Required

      International Voice Process, International Bpo, Kpo, Night Shift, BPO Voice

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